Smartly Built - Privacy Policy
Effective Date: February, 12th 2025
1 Introduction
At Smartly Built LLC ("Smartly Built," "we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with our websites, services, applications, products, and digital platforms (collectively, the "Services").
This policy complies with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), UK Data Protection Act, and other regional privacy frameworks.
2 Scope of This Privacy Policy
This policy applies to:
- Users of our websites and digital platforms.
- Customers who engage with our products, services, and solutions.
- Business partners, vendors, and third-party service providers.
- Job applicants, employees, and independent contractors.
- Any other individuals whose personal data we collect, use, or store.
By using our Services, you consent to the collection and processing of your personal data as described in this policy.
3 Personal Data We Collect
We may collect the following categories of personal data:
Information You Provide Directly
- Identity and Contact Information: Name, address, email, phone number, job title, company name.
- Account and Authentication Data: Login credentials, security questions, user preferences.
- Financial and Transaction Data: Payment information, billing details, purchase history.
- Job Applicant and Employee Data: Resumes, employment history, skills, background checks.
Automatically Collected Data
- Device and Usage Information: IP address, browser type, operating system, device identifiers.
- Online Activity and Analytics: Website visits, pages viewed, interaction logs, referral sources
- Cookies and Tracking Technologies: Behavioral insights, session details, advertising preferences.
Data from Third Parties
- Business Partners & Affiliates: Information shared with us through partnerships.
- Public Databases & Social Media: Information from public sources or third-party platforms.
- Recruitment Agencies: Data provided in employment applications.
Customer Software & Infrastructure Protection
- Confidentiality of Shared Software: Any software, source code, or proprietary data shared with Smartly Built by a customer is considered confidential and will not be disclosed, distributed, or used outside the agreed-upon engagement.
- Data Transmission & Protection:All software and related infrastructure data exchanged between Smartly Built and the customer will be protected using secure transmission protocols, encryption standards, and access control mechanisms.
- Non-Sharing Agreement:Any customer-specific infrastructure details, deployment configurations, or proprietary workflows will remain confidential and not be shared with any third party unless explicitly authorized.
- Prevention of Data Fraud & Reverse Engineering: Smartly Built strictly prohibits any unauthorized access, reverse engineering, or fraudulent use of customer software, infrastructure, or data for unintended purposes.
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, social security number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
4 Legal Basis for Processing Personal Data
We process your personal data based on:
- Consent: When you have provided explicit consent for processing (e.g., marketing subscriptions, cookies).
- Contractual Necessity: When processing is required to fulfill our obligations under a contract.
- Legitimate Interests: When we have a business reason to process your data, ensuring it does not override your rights.
- Legal Obligations: When compliance with laws and regulations requires processing.
5 How We Use Your Data
Smartly Built LLC may collect and use Users personal information for the following purposes:
- To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our websites: We may use feedback you provide to improve our products and services.
- To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
We can use personal data for:
- Service Delivery: Providing and improving our products, websites, and customer support.
- User Authentication & Security: Verifying user identities and securing accounts.
- Marketing & Communications: To send newsletters, updates, promotions (with opt-out options).
- Compliance & Legal Purposes: Adhering to regulations, handling legal claims, preventing fraud.
- Employment & HR: Processing job applications, conducting background checks, managing employment.
6 Data Sharing & Disclosures
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
However, we may share data with:
- Service Providers: Cloud hosting, payment processors, customer support solutions.
- Legal Authorities: When required by law, court orders, or regulatory mandates.
- Corporate Transactions: In case of mergers, acquisitions, or business restructuring.
- Affiliated Entities: Within Smartly Built and its subsidiaries for operational efficiency.
7 International Data Transfers
Smartly Built may process and store personal data in different countries. When transferring data internationally, we implement:
- Standard Contractual Clauses (SCCs) for non-EU data transfers.
- Binding Corporate Rules (BCRs) ensuring compliance with GDPR.
- Adequate Safeguards for data processing in different regions.
8 Data Security & Protection
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. We employ advanced security measures to protect your personal data:
- Encryption: AES-256 encryption for stored data, TLS 1.2+ for transmission.
- Access Controls: Role-based access management, multi-factor authentication (MFA).
- Threat Monitoring: Real-time intrusion detection, firewall protection.
- Incident Response: Dedicated teams for breach investigation and mitigation.
9 Data Retention Policy
We retain personal data based on:
- Legal and Contractual Requirements: Financial records (7 years), employment data (as required).
- User Preferences: Account data retained until deleted by the user.
- Marketing Data: Retained for 24 months, unless opted out.
10 Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
- Access Your Data: Obtain a copy of your personal information.
- Correct Inaccurate Data: Update or modify incorrect details.
- Request Deletion: Ask us to erase personal data (subject to legal obligations).
- Restrict Processing: Limit how we process your data.
- Data Portability: Receive your data in a structured format.
- Object to Marketing: Opt out of direct marketing communications.
To exercise these rights, contact us using our information provided in this privacy statement.
11 Cookies & Tracking
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
Smartly Built uses cookies to:
- Improve website functionality and user experience.
- Provide analytics and behavioral tracking.
- Enable personalized advertising.
Users can manage cookie preferences through browser settings or our consent management tool.
Google Adsense
Some of the ads may be served by Google. Google's use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses "non personally identifiable information" and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html
12 Automated Decision-Making & AI
Smartly Built may use artificial intelligence and automation for:
- Fraud Prevention: Identifying suspicious transactions.
- Customer Support: AI-powered chatbots for assistance.
- Personalized Content: Behavioral-based recommendations.
Users can request human intervention in AI-driven decisions.
13 Third-Party Links
Our services may contain links to external websites. We are not responsible for their privacy policies and encourage users to review their terms before engaging with third parties.
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
14 Changes to This Privacy Policy
Smartly Built LLC has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
We may periodically update this Privacy Policy. Users will be notified via:
- Website notifications
- Email announcements
- Account dashboard updates
15 Your Acceptance Of These Terms
By using this Site or Smartly Built Services, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
16 Independent Policy Agreements
Smartly Built recognizes that some customers may have unique security, data protection, or operational requirements. Customers may request an independent policy agreement during the contractual sales process, which will be reviewed and mutually agreed upon prior to execution. This agreement will define specific obligations related to data handling, confidentiality, and compliance as required by the customer. Requesting independent agreements may change the cost of the proposed project.
17 Contact Information & Data Protection Office (DPO)
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Smartly Built LLC
www.smartlybuilt.com
+17329867902
support@smartlybuilt.com
This document was last updated on February 12, 2025
By using our Services, you acknowledge and accept this Privacy Policy.